Key Highlights of the Bio Ionic Curling Iron Recall
- Massive Recall Issued: J & D Brush Co. has recalled approximately 357,000 Bio Ionic curling irons in the U.S. and 3,000 in Canada due to a significant safety issue.
- Serious Burn Hazard: The barrel of the curling iron can unexpectedly snap and detach during use, posing a direct and serious burn hazard to consumers.
- Hundreds of Incidents Reported: The company has already received 258 reports of the barrel detaching. Worryingly, these incidents have resulted in at least six minor burn injuries.
- Immediate Action Required: Consumers are urged to stop using the recalled curling iron immediately, unplug it, and contact the manufacturer for a free replacement to avoid injury.
Widespread Recall of Bio Ionic Curling Irons
J & D Brush Co., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), has announced a major recall of its Bio Ionic One-Inch-Long Barrel Curling Irons. The recall affects hundreds of thousands of units sold across North America through major retailers, including Amazon, Sephora, and Ulta. The urgent warning comes after numerous reports of the device breaking apart during operation, leading to burn injuries.
Details of the Defect and Reported Injuries
The core of the recall centers on a critical design flaw. The barrel of the curling iron, the part that heats up to style hair, is prone to snapping off from the handle without warning. This defect exposes users to the hot metal surface, creating a significant risk of burns.
The danger is not theoretical. To date, the firm has been notified of 258 separate incidents where the barrel detached. These failures have already caused at least six documented cases of minor burn injuries. The high number of reported failures prompted the company to issue a widespread recall to prevent further harm to consumers.
How to Identify Your Curling Iron
You may be affected if you purchased a Bio Ionic curling iron between August 2022 and July 2024. Here’s how to check if your device is part of the recall:
Model and Appearance
This recall is specific to the Bio Ionic One-Inch-Long Barrel Curling Iron, model number LXT-CL-1.0. The device has a black handle and a black barrel, with a blue “BIOIONIC” logo printed on the handle.
Check the Date Code
The most crucial identifier is the date code, which is engraved on the prongs of the plug. The recalled units have a date code between 0722 (July 2022) and 1223 (December 2023).
Where the Products Were Sold
These curling irons were sold for approximately $165 at a wide range of popular retailers, both in-store and online. Consumers who shopped at the following stores should be particularly vigilant:
- Amazon.com
- Bioionic.com
- Sephora
- Ulta
- Nordstrom
- Salon Centric
- Other professional salons and beauty supply stores nationwide
What to Do if You Own a Recalled Curling Iron
Regulators and the company stress that consumers should immediately stop using the recalled curling iron. Unplug the device and store it in a safe place away from reach.
To resolve the issue, contact Bio Ionic to register for a free replacement curling iron. The company has set up a dedicated support line and online portal for this purpose.
- Phone: Call toll-free at 877-853-9627 from 10 a.m. to 4 p.m. ET, Monday through Friday.
- Email: [email protected]
- Website: Visit www.bioionic.com and click on “Product Recalls” at the bottom of the page.
As part of the replacement process, consumers will be instructed to cut the plug off the electrical cord. The company will provide a prepaid shipping label to return only the plug, confirming the old unit has been disabled. Once received, a new, safe curling iron will be shipped free of charge.
Image Referance: https://www.cpsc.gov/Recalls/2026/J-D-Brush-Recalls-Bio-Ionic-Hair-Curling-Irons-Due-to-Burn-Hazard